CANCELLATION POLICY

24‑Hour Cancellation: If you cancel or reschedule less than 24 hours before your appointment, a fee equal to 50% of the scheduled service will be charged. No‑Show Policy: If you fail to show up for your appointment without contacting us (no‑call/no‑show), you will be charged 100% of the scheduled service. How fees are processed: Fees are charged to the payment method on file or invoiced at our discretion. Payment of any outstanding cancellation or no‑show fee must be completed before booking future appointments. Late arrivals: If you're running late, please call or text us as soon as you can. Depending on how late you arrive, we may need to shorten your service to avoid impacting the next guest. Shortened services will be charged the full appointment price unless otherwise discussed. Emergencies & Exceptions: We understand emergencies happen. If you need to cancel for an unavoidable emergency, please contact us — we may waive the fee on a case‑by‑case basis. How to cancel or reschedule: Please cancel or reschedule by phone or text at (970) 312 - 7376 or via your online booking confirmation. Cancelling through a third party (calendar, email, etc.) may not count unless we receive direct notice.